Return Policy for Variegated Plants Shop
1. Live Plant Returns
Due to the perishable nature of live plants, all plant sales are final. We ot accept returns or offer refunds for live plants. Howevif your plant arrives damaged or in poor condition, please contact us within 48 hours of delivery. Provideetailed description and clear photographs of the issue, and we will assess the situation to determine an appropriate resolution, which may include a replacement or store credit.
2. Nonant Merchandise Returns
We accept rerns for non-perishable items such as plant accessories within 30 days of purchase. To be eligib for a return:
- Items muste used, in their original condition, and in the original packaging.
- A valid receiorroof of purchase is required.
Please note that png costs are non-refundable, and customers are responsible for return shipping fees.
3. Exceptions
Tfollowing items are n-returnable:
- Gift cards
- Opened b ofoil
- Perab goods such as cutows or floral arrangements
4. Return Process
To initiaa return for eligible items:
- Contact our customer service team atcontact information] within the specified return period.
- Provide your order number and dets aut the product you wish to return.
- If your return is approved, we will vidinstructions on how to send the item back to us.
Once we receive and inspect the returned mwe will notify you of the approval or rejection of your refund. If approved, a refund will be processed to yoriginal method of payment or as store credit, depending on the circumstances.
5. Damaged or Defective Items
If you rece a damaged or defective item, pleaseotify us immediately with supporting photographs. We will work with you to resolve the issue promptlhich may include sending a replacement or issuing a refund.
6. Contact Information
For any questions or corns regarding returns, please contact us at:
- Email: [your email address]
- Phone: [your phone number]
By implementing this return policy, you provide clarityo your customers while protecting your business interests. It’s important to communicate this policy clearly on yoebsite to set proper expectations.